I recently came across this and knew immediately it was too good not to share. We have all wasted at least a day (cumulative total) on the phone with robots, most likely far more. I know there has been many times that I have given up on phone system "stockyards". I use the term stockyard because it most certainly makes you feel like a cow being pushed through the series of gates to your death. Well, next time try the list out when applicable. It might not take 20 minutes to jump through the hoops to get a warm body on the other end.

"The List"

Disclaimer: You might still have to deal with rude customer service representatives who take pleasure putting you on hold while they do their nails. Also remember to make sure to get their name so you know who to give a hard time for dumping you back into number pad hell, rather than dealing with the problem.